Responsible Gambling
At Smooth Spins, we are committed to providing a safe and responsible gambling environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility to promote responsible gambling practices seriously.
Our Commitment
Smooth Spins is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000). We adhere to all UK gambling regulations and industry best practices to ensure player protection and responsible gambling.
Gambling Responsibly
Gambling should always be fun and never interfere with your daily life, relationships, or financial stability. Here are some guidelines to help you gamble responsibly:
- Set time and money limits before you start playing
- Never gamble with money you cannot afford to lose
- Don't chase your losses
- Take regular breaks from gambling
- Don't gamble when you're upset, depressed, or under the influence of alcohol or drugs
- Keep gambling in perspective - it's entertainment, not a way to make money
Self-Assessment Tools
Ask yourself these questions to assess your gambling habits:
- Do you gamble longer than you intended?
- Do you spend more money than you can afford?
- Do you feel anxious or irritable when not gambling?
- Do you lie about your gambling activities?
- Has gambling affected your relationships or work?
If you answered "yes" to any of these questions, you may need to reconsider your gambling habits.
Player Protection Tools
We provide various tools to help you maintain control over your gambling:
Deposit Limits
Set daily, weekly, or monthly deposit limits. These can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period.
Session Time Limits
Control how long you spend gambling in a single session.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent.
Take a Break
Temporarily suspend your account for 24 hours, 48 hours, 1 week, or 1 month.
Self-Exclusion
Permanently close your account for a minimum period of 6 months up to 5 years.
Underage Gambling Prevention
Gambling is strictly prohibited for anyone under 18 years of age. We use advanced age verification systems and regularly monitor accounts for suspicious activity. We encourage parents to use parental control software to prevent minors from accessing gambling websites.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
UK Support Organizations
GamCare
Phone: 0808 8020 133 (free, confidential helpline)
Website: www.gamcare.org.uk
Live chat available 24/7
Gamblers Anonymous
Phone: 020 7384 3040
Website: www.gamblersanonymous.org.uk
Gordon Moody Association
Phone: 01384 241292
Website: www.gordonmoody.org.uk
National Gambling Treatment Service
Phone: 0808 8020 133
Website: www.begambleaware.org
GAMSTOP
GAMSTOP is a free service that allows you to self-exclude from all online gambling companies licensed in Great Britain. You can register at www.gamstop.co.uk to block access to gambling websites and apps for a period of your choosing (6 months, 1 year, or 5 years).
Third-Party Blocking Software
Consider installing gambling blocking software:
- Gamban - Blocks gambling websites and apps across all devices
- Qustodio - Parental control and website blocking
- Net Nanny - Internet filtering and parental controls
Contact Us
If you need assistance with responsible gambling tools or have concerns about your gambling, please contact our support team:
Email: [email protected]
Live Chat: Available 24/7 on our website
Phone: +44 20 3808 9999 (Monday to Sunday, 9:00 AM - 11:00 PM GMT)
Regular Review
We regularly review and update our responsible gambling policies and procedures. This page was last updated on March 15, 2026, to ensure compliance with current UK gambling regulations and best practices.
Remember: Gambling should be fun. When the fun stops, stop.
